SHOPPING GUIDE

consumption tax

In addition to the product price, you will be required to pay consumption tax.

postage

Nationwide flat rate of 550 yen (tax included)

Free shipping for orders over 6,000 yen (tax included) per delivery address

Delivery company

Sagawa Express or Yamato Transport. We cannot accept requests for specific delivery companies.

Application expiration date

Payment must be made within 3 days of placing your order. If payment is not received within 3 days of placing your order, we will assume that you have no intention of purchasing the item and your order will be automatically cancelled.

Defective Products

If a product is defective within 7 days of arrival, we will replace or repair it.

Delivery time

We will ship your order within 1-2 business days after receiving it.
*Closed every Wednesday and Thursday.

If there is a delay due to bad weather, circumstances of the delivery company, or any other reason, we will notify you by email.


Payment Method

Credit card payment

Credit card payment is possible online.

Payment methods: lump sum, installments, revolving payment *Depends on the card company.
Accepted credit cards: VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS

PAYPAY

PayPay is a mobile money transfer and payment service. Once you charge your card, you can easily pay with your smartphone.

Alipay

Alipay is a QR code payment service provided by the Alibaba Group, a major China-based IT company, which allows payments to be made in Chinese currency, the yuan.

Rakuten Pay

You can easily make payments using the credit card information registered to your Rakuten membership ID, and you can also earn points.
Eliminates the need to enter credit card information and makes payment easy, secure and cost-effective.

Union pay

It is a mobile money transfer and payment service. Once you charge your card, you can easily pay with your smartphone.


    Returns Policy

    Please make sure to check that the product is not defective. If the product is defective or different from the product you ordered, please contact us within 7 days of receiving the product. We will exchange the product at our own expense. If the product is sold out, discontinued, or limited edition and cannot be exchanged, we will refund the product price and cash on delivery fee after you return the product at our expense.

    We cannot accept returns, exchanges , or cancellations of orders due to customer convenience.

    Please note that we cannot accept returns or exchanges in the following cases:

    ・Products that have been delivered more than 8 days ago ・Products that have been used by the customer ・Products that have been damaged or soiled by the customer ・Products that have been modified or repaired by the customer ・If the product's box, tag, instruction manual, or other accessories have been soiled, damaged, or lost

    All of the products we handle meet the quality standards of the manufacturer and the inspection standards of domestic authorized distributors.

    OVERSEAS

    ABOUT OVERSEAS ORDER

    SERVICES

    We can send your order by EMS(Express Mail Service)or FEDEX. Shipments within Japan will be delivered by YAMATO TRANSPORT Co.,ltd. Deliveries are dispatched within 1-3 days of receiving your order. There may be cases where deliveries are delayed or specific countries and regions cannot be delivered due to factors out of our control. Mo is not responsible for any delays or damage caused by the courier or customs agencies. All first time purchases using a credit card require BILLING INFORMATION CONFIRMATION, and will not be dispatched until confirmation in complete.

    SHIPPING COST

    ALL DELIVERIES

    ASIA 2,900YEN

    OCEANIA, NORTH AMERICA, CENTRAL AMERICA 5,000 YEN

    EUROPE 6,000 YEN

    SOUTH AMERICA, AFRICA, THE MIDDLE EAST 8,000 YEN

    *In some cases, due to the size or weight of particular item(s) in an order, additional shipping charges may apply. In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges.

    TAXES & DUTIES

    All international deliveries are exempt from Japanese consumption tax. For deliveries shipped within Japan, a 10% consumption tax fee will be added. 

    When ordering goods from MO internationally, your order may be subject to import duties and/or taxes. MO is not responsible for any charges incurred in the recipient's country from customs, duties or taxes. MO has no control over these charges and cannot tell you in advance what the cost of duties will be. If you would like to know how much your duties will be on an order, please contact your local customs office.

    NO REFUNDS

    All sales are final, and the MO does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. Please check the product details before purchase.



    Distributor

    Mo

    Operation Manager

    Kimihito Takaesu

    Location and contact details

    Sold by: Mo
    Representative: Kimihito Takaesu
    Address: 904-0114, Okinawa Prefecture, Nakagami District, Chatan-cho, Minato 10-3, Japan
    Phone number: 08020407475
    Email address: mo.store.okinawa@gmail.com

    Mo

    A select shop in Chatan Port

    Mo

    concept

    "A select shop that brings together masterpieces and exceptional items"

    We inherit masterpieces from top creators and convey their thoughts and passion.

    Instead of throwing it away or selling it, we keep it.

    By continuing to wear it for a long time and cherishing it, new value will emerge and it will become your own masterpiece.

    Through these masterpieces, I hope to help people improve their confidence, livelihood, and everyday life, even if only a little.

    Hidden Theme

    "Find three things you can be confident about"

    Confidence in appearance, confidence in mind, confidence in knowledge

    Based on my experience, I will suggest clothes and services that will help customers feel more confident.

    The origin of the name is that my nickname is Mo-chan, so I just named it "Mo."

    As his name suggests, he was as big as a cow and looked like Mo-chan from the trio Zukkoke.

    Then I discovered clothes and fell in love with them. In order to become a man who could wear clothes well, I tried all sorts of things, like working out, growing a beard, and growing my hair long.

    I didn't have confidence in myself, but now I have confidence.

    I met a lot of people.

    Every day became more enjoyable.

    I was able to have a dream.

    I want this shop to be a place that can give people a little bit of confidence or encouragement.